Security
Payment & Transaction Terms – Fees, Crypto Payments & Web3 Commerce
Last Updated: February 25, 2025
BigBased.AI Payment & Transaction Terms
BigBased.AI operates within the decentralized AI and Web3 economy, meaning all payments, transactions, and financial interactions follow blockchain principles.
These Payment & Transaction Terms outline:
- How payments work within BigBased.AI – supported currencies, transaction processes, and security.
- The rules governing crypto payments, staking, and Web3 commerce.
- Fees, refund policies, and chargeback rules.
These terms apply in addition to our Service Terms and Refund Policy.
1️ Accepted Payment Methods & Web3 Transactions
1.1 What Payment Methods Are Supported?
- Cryptocurrencies: ETH, BTC, SOL, USDT, USDC, and other supported assets.
- Web3 Smart Contracts: Payments for AI tools, staking, and DeFi-based interactions.
- Fiat Payments (Limited): Some services may allow credit card or PayPal transactions through third-party processors.
Important Notes:
- Blockchain payments are final – Crypto transactions cannot be reversed once completed.
- Gas fees apply – Users must pay network fees when executing on-chain transactions.
- Third-party fiat processors handle non-crypto payments, meaning additional terms may apply.
Users should always verify transaction details before confirming payments.
2️ Fees, Subscription Plans & Smart Contract Payments
2.1 Service Fees & Subscription Plans
- One-time payments – AI interactions, NFT-based access, and Web3 API requests.
- Subscription plans – Recurring billing for premium AI services and exclusive Web3 features.
- Smart contract staking – Users can stake crypto to unlock AI models or yield farming incentives.
Subscription fees are automatically charged unless canceled before renewal.
2.2 Gas Fees & Network Costs
- All blockchain transactions require gas fees, which vary depending on network congestion.
- BigBased.AI does not control gas fees – they are dictated by the Ethereum, Solana, or other blockchain networks.
Users are responsible for checking estimated gas fees before executing transactions.
2.3 Refunds & Chargebacks for Payments
Refunds are NOT available for:
- Crypto transactions – Payments made on-chain are permanent and irreversible.
- AI-generated responses – Once an AI service is used, it is non-refundable.
- Subscription fees after renewal – If auto-renewal is enabled, the charge is final unless canceled beforehand.
Refunds MAY be available if:
- There was a billing error (e.g., duplicate charge).
- A paid service was not delivered due to verified technical failure.
For refund eligibility, refer to our Refund Policy.
3️ Crypto Transactions & Web3 Commerce Rules
3.1 How Web3 Payments Work
- Users interact with smart contracts when purchasing AI tools, NFTs, or staking tokens.
- Once a transaction is signed on the blockchain, it is final.
- Users should verify contract details before approving transactions.
Always check the contract address before signing a Web3 transaction.
3.2 BigBased.AI’s Role in Web3 Transactions
- As a decentralized platform, we do NOT:
- Control or reverse on-chain payments.
- Store private keys, wallet balances, or personal financial data.
- Guarantee profits from staking, AI trading, or Web3 investments.
Users are fully responsible for their financial interactions on the platform.
4️ Chargebacks & Fraud Prevention in Web3 Payments
4.1 What Happens If a User Files a Chargeback?
- Filing a chargeback on a crypto-related transaction may result in:
- Immediate account suspension pending investigation.
- Loss of access to Web3 & AI services.
- Legal action if fraud is detected.
Chargeback fraud is taken seriously and will lead to blacklisting from Web3 services.
4.2 Protecting Yourself from Crypto Payment Issues
- Verify wallet addresses before sending funds.
- Double-check transaction details before signing.
- Use a hardware wallet for high-value transactions.
Once crypto is sent, it cannot be recovered—be cautious with transactions.
5️ Dispute Resolution for Payment Issues
If a payment issue arises, follow these steps:
- Contact [Support Email] with details of the transaction.
- Our team will review within 5-7 business days and determine if a refund or fix is possible.
- If unresolved, users can request arbitration before legal action.
Disputes will NOT be entertained for:
- Crypto payments that were completed successfully.
- Subscription charges where auto-renewal was enabled.
- Dissatisfaction with AI-generated content.
For full legal terms, refer to our Terms of Service.
Final Thoughts – Ensuring Secure Payments in Web3 AI
BigBased.AI is at the forefront of AI-powered Web3 transactions—ensuring fast, secure, and decentralized payments.
- Users have the right to use AI & Web3 services while maintaining control of their assets.
- Engage in smart contract-based transactions transparently.
- Leverage AI insights for trading, automation, and decentralized commerce.
- Users also have the responsibility to:
- Understand crypto transactions before sending payments.
- Follow platform policies regarding refunds and chargebacks.
- Take security precautions when interacting with Web3 smart contracts.
By using BigBased.AI’s payment services, you acknowledge and agree to these financial terms.
Questions? Contact [Support Email] for assistance.
Welcome to the Future of AI & Web3 Transactions!
Expanding the TOS: Advanced Terms, Compliance & Liability Protections
1. AI-Specific Legal Considerations & Compliance
Since BigBased.AI is an AI-driven platform, we must establish:
1.1 AI-Generated Content Ownership & Limitations
- Users own AI-generated content they create, but they cannot claim AI as a human-authored work under copyright law.
- AI cannot be used to impersonate real people or fabricate deceptive content that violates privacy laws.
1.2 AI Fair Use & Training Data Considerations
- Users acknowledge that AI models are trained on publicly available and proprietary datasets.
- BigBased.AI does not guarantee AI-generated responses are accurate or bias-free.
- AI cannot generate financial guarantees—all outputs are purely informational.
Legal Protection:
We waive liability for any damages caused by reliance on AI-generated content. Users are responsible for how they use AI insights.
2. Crypto & DeFi Legal Framework - Risk Disclosures
BigBased.AI supports cryptocurrency transactions, smart contract interactions, and AI-powered trading insights.
Disclaimers on Crypto Risks:
- All transactions are final due to the irreversible nature of blockchain technology.
- We do not store or recover lost private keys or wallet credentials—users are responsible for their security.
- Regulatory risks: Users must comply with local laws regarding DeFi, crypto trading, and taxation.
Legal Protection:
- BigBased.AI does not guarantee profits.
- We do not act as a financial advisor, broker, or custodian.
- Users acknowledge they bear all financial risk.
3. User Rights vs. Platform Control - Content Moderation
While BigBased.AI is a decentralized and free-speech platform, we retain certain rights to moderate content and suspend users if necessary.
Content That May Be Removed:
- Unlawful material (hate speech, doxxing, or illegal financial activities).
- Spam, malware, or bot-generated abuse.
- Any content that violates ethical AI usage policies.
Platform Rights:
- Users retain ownership of their content, but we reserve the right to remove harmful or illegal material.
- If content is removed, users may appeal.
- AI-generated outputs that breach our policies may lead to account restrictions.
4. Platform Risk Disclosures & Liability Waivers
Since BigBased.AI offers AI-based services, cryptocurrency tools, and decentralized knowledge, we need clear disclaimers protecting the platform from potential lawsuits.
General Liability Waiver:
BigBased.AI is provided "as is" and "as available"—we do not guarantee uptime or accuracy.
- We are not liable for direct, indirect, incidental, or consequential damages.
- Users agree that AI outputs are not guaranteed to be factual, accurate, or financial advice.
No Legal or Financial Advice Disclaimer:
AI-generated insights should never replace financial, legal, medical, or investment decisions.
Crypto Trading Disclaimer:
- Users must assume all market risk.
- We are not responsible for exchange failures, hacks, or liquidity losses.
5. Arbitration, Governing Law & Dispute Resolution
To protect BigBased.AI from legal disputes, all disagreements must go through binding arbitration.
5.1 Arbitration & No Class Actions
All disputes will be settled through arbitration, not lawsuits.
Users waive their right to class-action lawsuits against BigBased.AI.
5.2 Jurisdiction & Governing Law
These terms are governed by the laws of [Your Jurisdiction].
If arbitration fails, disputes must be settled in courts of [Your Jurisdiction].
Why This Matters:
- Prevents unnecessary lawsuits.
- Ensures that disputes are handled fairly and efficiently.