Security

Payment & Transaction Terms – Fees, Crypto Payments & Web3 Commerce

Last Updated: February 25, 2025

BigBased.AI Payment & Transaction Terms

BigBased.AI operates within the decentralized AI and Web3 economy, meaning all payments, transactions, and financial interactions follow blockchain principles.

These Payment & Transaction Terms outline:

  • How payments work within BigBased.AI – supported currencies, transaction processes, and security.
  • The rules governing crypto payments, staking, and Web3 commerce.
  • Fees, refund policies, and chargeback rules.

These terms apply in addition to our Service Terms and Refund Policy.

1️ Accepted Payment Methods & Web3 Transactions

1.1 What Payment Methods Are Supported?

  • Cryptocurrencies: ETH, BTC, SOL, USDT, USDC, and other supported assets.
  • Web3 Smart Contracts: Payments for AI tools, staking, and DeFi-based interactions.
  • Fiat Payments (Limited): Some services may allow credit card or PayPal transactions through third-party processors.

Important Notes:

  • Blockchain payments are final – Crypto transactions cannot be reversed once completed.
  • Gas fees apply – Users must pay network fees when executing on-chain transactions.
  • Third-party fiat processors handle non-crypto payments, meaning additional terms may apply.

Users should always verify transaction details before confirming payments.

2️ Fees, Subscription Plans & Smart Contract Payments

2.1 Service Fees & Subscription Plans

  • One-time payments – AI interactions, NFT-based access, and Web3 API requests.
  • Subscription plans – Recurring billing for premium AI services and exclusive Web3 features.
  • Smart contract staking – Users can stake crypto to unlock AI models or yield farming incentives.

Subscription fees are automatically charged unless canceled before renewal.

2.2 Gas Fees & Network Costs

  • All blockchain transactions require gas fees, which vary depending on network congestion.
  • BigBased.AI does not control gas fees – they are dictated by the Ethereum, Solana, or other blockchain networks.

Users are responsible for checking estimated gas fees before executing transactions.

2.3 Refunds & Chargebacks for Payments

Refunds are NOT available for:

  • Crypto transactions – Payments made on-chain are permanent and irreversible.
  • AI-generated responses – Once an AI service is used, it is non-refundable.
  • Subscription fees after renewal – If auto-renewal is enabled, the charge is final unless canceled beforehand.

Refunds MAY be available if:

  • There was a billing error (e.g., duplicate charge).
  • A paid service was not delivered due to verified technical failure.

For refund eligibility, refer to our Refund Policy.

3️ Crypto Transactions & Web3 Commerce Rules

3.1 How Web3 Payments Work

  • Users interact with smart contracts when purchasing AI tools, NFTs, or staking tokens.
  • Once a transaction is signed on the blockchain, it is final.
  • Users should verify contract details before approving transactions.

Always check the contract address before signing a Web3 transaction.

3.2 BigBased.AI’s Role in Web3 Transactions

  • As a decentralized platform, we do NOT:
  • Control or reverse on-chain payments.
  • Store private keys, wallet balances, or personal financial data.
  • Guarantee profits from staking, AI trading, or Web3 investments.

Users are fully responsible for their financial interactions on the platform.

4️ Chargebacks & Fraud Prevention in Web3 Payments

4.1 What Happens If a User Files a Chargeback?

  • Filing a chargeback on a crypto-related transaction may result in:
  • Immediate account suspension pending investigation.
  • Loss of access to Web3 & AI services.
  • Legal action if fraud is detected.

Chargeback fraud is taken seriously and will lead to blacklisting from Web3 services.

4.2 Protecting Yourself from Crypto Payment Issues

  • Verify wallet addresses before sending funds.
  • Double-check transaction details before signing.
  • Use a hardware wallet for high-value transactions.

Once crypto is sent, it cannot be recovered—be cautious with transactions.

5️ Dispute Resolution for Payment Issues

If a payment issue arises, follow these steps:

  1. Contact [Support Email] with details of the transaction.
  2. Our team will review within 5-7 business days and determine if a refund or fix is possible.
  3. If unresolved, users can request arbitration before legal action.

Disputes will NOT be entertained for:

  • Crypto payments that were completed successfully.
  • Subscription charges where auto-renewal was enabled.
  • Dissatisfaction with AI-generated content.

For full legal terms, refer to our Terms of Service.

Final Thoughts – Ensuring Secure Payments in Web3 AI

BigBased.AI is at the forefront of AI-powered Web3 transactions—ensuring fast, secure, and decentralized payments.

  • Users have the right to use AI & Web3 services while maintaining control of their assets.
  • Engage in smart contract-based transactions transparently.
  • Leverage AI insights for trading, automation, and decentralized commerce.
  • Users also have the responsibility to:
  • Understand crypto transactions before sending payments.
  • Follow platform policies regarding refunds and chargebacks.
  • Take security precautions when interacting with Web3 smart contracts.

By using BigBased.AI’s payment services, you acknowledge and agree to these financial terms.

Questions? Contact [Support Email] for assistance.

Welcome to the Future of AI & Web3 Transactions!

Expanding the TOS: Advanced Terms, Compliance & Liability Protections

1. AI-Specific Legal Considerations & Compliance

Since BigBased.AI is an AI-driven platform, we must establish:

1.1 AI-Generated Content Ownership & Limitations

  • Users own AI-generated content they create, but they cannot claim AI as a human-authored work under copyright law.
  • AI cannot be used to impersonate real people or fabricate deceptive content that violates privacy laws.

1.2 AI Fair Use & Training Data Considerations

  • Users acknowledge that AI models are trained on publicly available and proprietary datasets.
  • BigBased.AI does not guarantee AI-generated responses are accurate or bias-free.
  • AI cannot generate financial guarantees—all outputs are purely informational.

Legal Protection:

We waive liability for any damages caused by reliance on AI-generated content. Users are responsible for how they use AI insights.

2. Crypto & DeFi Legal Framework - Risk Disclosures

BigBased.AI supports cryptocurrency transactions, smart contract interactions, and AI-powered trading insights.

Disclaimers on Crypto Risks:

  • All transactions are final due to the irreversible nature of blockchain technology.
  • We do not store or recover lost private keys or wallet credentials—users are responsible for their security.
  • Regulatory risks: Users must comply with local laws regarding DeFi, crypto trading, and taxation.

Legal Protection:

  • BigBased.AI does not guarantee profits.
  • We do not act as a financial advisor, broker, or custodian.
  • Users acknowledge they bear all financial risk.

3. User Rights vs. Platform Control - Content Moderation

While BigBased.AI is a decentralized and free-speech platform, we retain certain rights to moderate content and suspend users if necessary.

Content That May Be Removed:

  • Unlawful material (hate speech, doxxing, or illegal financial activities).
  • Spam, malware, or bot-generated abuse.
  • Any content that violates ethical AI usage policies.

Platform Rights:

  • Users retain ownership of their content, but we reserve the right to remove harmful or illegal material.
  • If content is removed, users may appeal.
  • AI-generated outputs that breach our policies may lead to account restrictions.

4. Platform Risk Disclosures & Liability Waivers

Since BigBased.AI offers AI-based services, cryptocurrency tools, and decentralized knowledge, we need clear disclaimers protecting the platform from potential lawsuits.

General Liability Waiver:

BigBased.AI is provided "as is" and "as available"—we do not guarantee uptime or accuracy.

  • We are not liable for direct, indirect, incidental, or consequential damages.
  • Users agree that AI outputs are not guaranteed to be factual, accurate, or financial advice.

No Legal or Financial Advice Disclaimer:

AI-generated insights should never replace financial, legal, medical, or investment decisions.

Crypto Trading Disclaimer:

  • Users must assume all market risk.
  • We are not responsible for exchange failures, hacks, or liquidity losses.

5. Arbitration, Governing Law & Dispute Resolution

To protect BigBased.AI from legal disputes, all disagreements must go through binding arbitration.

5.1 Arbitration & No Class Actions

All disputes will be settled through arbitration, not lawsuits.

Users waive their right to class-action lawsuits against BigBased.AI.

5.2 Jurisdiction & Governing Law

These terms are governed by the laws of [Your Jurisdiction].

If arbitration fails, disputes must be settled in courts of [Your Jurisdiction].

Why This Matters:

  • Prevents unnecessary lawsuits.
  • Ensures that disputes are handled fairly and efficiently.